Please read these Terms of Use ("Terms") carefully before using the CartridgePro mobile application and website (the "Service"). By accessing or using CartridgePro, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. About CartridgePro
CartridgePro is an AI-powered tool designed to help homeowners and plumbing professionals identify shower cartridges and access plumbing reference information. The Service uses artificial intelligence to analyze photos and provide cartridge identification results, diagnostic guidance, and general plumbing information.
2. Accuracy of Results
CartridgePro uses artificial intelligence to identify shower cartridges from photos. While we strive for accuracy, AI identification is not perfect and results may be incorrect. We make no warranty, express or implied, that:
- Identification results will be accurate or complete
- Cartridge part numbers provided will fit your specific valve
- Diagnostic or repair guidance will resolve your plumbing issue
- Plumber cost estimates will reflect actual costs in your area
Always confirm part numbers with the manufacturer or a licensed plumber before purchasing replacement parts.
3. Subscription Terms
Price: $2.99 per month
Billing: Charged monthly through your Apple ID
Free Trial: A free trial period may be offered at the time of subscription. Your subscription will automatically renew at the end of the trial unless cancelled.
Cancellation: You may cancel at any time through your Apple ID account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.
Price Changes: We may change the subscription price with advance notice. Continued use after a price change constitutes acceptance of the new price.
Subscriptions are managed by Apple and are subject to Apple's Terms and Conditions. To manage or cancel your subscription, go to Settings → Your Name → Subscriptions on your iPhone.
4. Acceptable Use
You agree to use CartridgePro only for lawful purposes. You may not:
- Attempt to reverse engineer, modify, or copy the Service
- Use the Service to provide commercial plumbing services without disclosure
- Submit photos that contain personal information of others without their consent
- Attempt to circumvent subscription requirements or access controls
- Use automated tools to access the Service without our written permission
5. Intellectual Property
All content, design, code, and branding within CartridgePro are the intellectual property of CartridgePro and its licensors. You may not reproduce, distribute, or create derivative works without our express written permission.
6. Limitation of Liability
To the maximum extent permitted by law, CartridgePro and its owners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Incorrect cartridge identification results
- Parts purchased based on app recommendations that do not fit
- Plumbing damage resulting from following app guidance
- Service interruptions or data loss
- Any other use or inability to use the Service
Your sole remedy for dissatisfaction with the Service is to stop using it and cancel your subscription.
7. Indemnification
You agree to indemnify and hold harmless CartridgePro and its owners from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
8. Third-Party Links
CartridgePro provides links to third-party retailers (Home Depot, Lowe's, Amazon, Ferguson) and manufacturer websites. We are not responsible for the content, pricing, or availability of products on third-party sites. These links are provided for convenience only.
9. Modifications to the Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
10. Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Florida.
11. Changes to These Terms
We may update these Terms from time to time. We will notify users of significant changes by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms of Use, please contact us at: